Inviting someone to an event
Invite a person to an event, give the place and time, and ask them to let you know whether they can come.
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Responding to an invitation
A warm yes or a polite no with a short reason helps you reply to an invitation and keep the conversation friendly.
Read and practiseTalking about upcoming plans
Ask what someone intends to do and describe your own upcoming activities using a simple future plan.
Read and practiseDescribing someone in a group
Notice hair, clothes and position to describe a person and identify them clearly in a group.
Read and practiseAsking prices and checking a total
A price for one item, several items or a whole purchase can be checked with these practical questions.
Read and practiseComplaining about a meal politely
A cold dish or a mistaken order can be addressed clearly: explain the problem and ask the restaurant for a reasonable solution.
Read and practiseReserving a restaurant table
Arrange a restaurant booking with the number of guests, a preferred time and any seating requirements.
Read and practiseExplaining dietary needs at a restaurant
Dietary restrictions and preferences affect what you can eat: explain your needs and ask staff which dishes are suitable.
Read and practiseAsk about a delayed delivery
A parcel is overdue and its tracking has stalled: give the order reference and ask the seller when it is expected to arrive.
Read and practiseQuestioning an incorrect bill in English
An unexpected charge on a bill can be queried politely: identify the item and ask staff to check the total.
Read and practiseRequesting an online refund in English
A damaged online order calls for a clear written request: describe the issue, provide evidence and ask for your money back.
Read and practiseChanging a travel booking in English
A new travel date may mean different fares: ask about available services, fees and the final price before confirming.
Read and practiseExplaining a missed connection in English
A late first journey can make a connection impossible: explain what happened and ask staff about the next service.
Read and practiseAsking about access needs in English
A step-free entrance, captions or large print can make a visit possible: ask a venue about the specific access you need.
Read and practiseTalking to a vet in English
A pet may stop eating or begin limping: describe symptoms and ask the vet when and how to provide care at home.
Read and practiseClarifying prescription directions
A new prescription can raise questions about timing, food and missed doses. Ask a pharmacist or prescriber to explain the directions clearly.
Read and practiseExplaining where an accident happened
At a crossing or near a station, an accident can unfold quickly. Describe its location and put the events you saw in order.
Read and practiseReporting a lost belonging
A missing bag or umbrella is easier to identify when you describe its appearance and explain where you last saw it.
Read and practiseAsking someone for a recommendation
A quiet café or a beginner course can be hard to find. Ask for a suggestion and explain the qualities that matter to you.
Read and practiseResponding with sympathy
Bad news can leave someone needing space or support. Respond with care, listen, and offer help without pressing for details.
Read and practiseCongratulating someone on good news
A new job, an award or a happy event calls for a warm response. Congratulate someone and recognise what makes the moment special.
Read and practiseApologising and making amends
A misplaced file or a missed meeting calls for an honest apology. Acknowledge your mistake and offer a practical way to put it right.
Read and practiseSetting a personal boundary
A request for your time or private information can need a clear limit. State your boundary politely and keep it when someone presses.
Read and practiseOpening a small-talk conversation
A shared event or a pleasant observation can open a conversation. Ask a suitable question, listen, and follow up on the answer.
Read and practise