Practise contacting a seller about a late parcel.
The idea
Give the order reference, explain when the parcel was due and ask when it will arrive. Mention the tracking status if useful.
Examples
- My parcel has not arrived yet.
- It was due on Monday.
- My order reference is AB123.
- The tracking page has not changed since Friday.
- Could you check where the package is?
- When can I expect it to arrive?
Read-aloud uses a synthetic English voice on your device. Quality and availability vary; it does not assess pronunciation.
No English device voice is available. You can still read the examples.
Watch out
A tracking status is not a guaranteed delivery date. Ask for an estimate instead of assuming that it is certain.
Try it yourself
My order ___ is CD456.
Show answer or example answer
reference
reference: identifies the order.
The ___ page still shows the old status.
Show answer or example answer
tracking
tracking: names the delivery status page.
When will my parcel ___?
Show answer or example answer
arrive
arrive: asks about the parcel reaching its destination.
Practice round
Answer questions and rebuild English sentences to practise. Your score is shown.
My order ___ is CD456.
The ___ page still shows the old status.
When will my parcel ___?
Tap the words in the right order.
Tap the words in the right order.
Tap the words in the right order.
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Write a message giving an order reference and asking for an updated arrival date.