English greetings and goodbyes
Greet someone in the morning or afternoon, introduce yourself, and say goodbye with simple English phrases.
Read and practiseAdventure journal
Everyday English
Prepare for introductions, cafés, shops, travel and other daily conversations with useful phrases and practice.
Adventure journal
Everyday English
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Introduce yourself in English
Say your name, origin, home and work, and ask another person simple questions when you meet.
Read and practiseAsk someone to repeat or clarify in English
Ask someone to repeat, speak more slowly or spell a word, and check what you understood with polite English phrases.
Read and practiseCounting objects and quantities
Count everyday objects, ask how many there are and choose singular or plural nouns in simple English sentences.
Read and practiseTalking about family in English
Introduce relatives and describe family relationships with common English words and possessive determiners.
Read and practiseDescribe a daily routine in English
Talk about waking up, meals, work and bedtime using practical daily-routine phrases and simple time expressions.
Read and practiseColours in English
A blue bag or a yellow cup? Name common colours and choose the item you want in everyday situations.
Read and practiseLikes and preferences in English
Talk about things you like or prefer, ask another person and distinguish a general preference from a polite request.
Read and practiseTalk about the weather in English
Ask about the weather and describe sun, rain, wind and temperature with short English sentences.
Read and practiseGiving personal details in English
A simple form asks for your age, nationality and contact details. Answer these common questions with clear English phrases.
Read and practiseOrder food and drinks at a café in English
Ask for a menu, order food and drinks politely, check an ingredient and request the bill in a café.
Read and practiseShopping for clothes in English
Ask about a price, a different size, trying clothes on and paying by card during a simple shop conversation.
Read and practiseTell the time in English
Ask the time and understand o’clock, quarter past, half past and quarter to with clear examples and practice.
Read and practiseAsk about days and schedules in English
Understand opening days and departure times, and use on for a weekday and at for a clock time in everyday questions.
Read and practiseMonths and dates in English
Birthdays, appointments and plans: name the months and give a calendar date in everyday English.
Read and practiseDays of the week in English
Learn the seven days of the week in English, use their names with on and practise identifying a scheduled day.
Read and practiseAsk for directions in English
Ask where a place is and understand simple directions such as go straight, turn left and next to the bank.
Read and practiseClassroom requests in English
Ask for a pen, find the right page and request help with a classroom activity using polite English questions.
Read and practiseMeals at home in English
Name everyday meals and describe what you eat at home for breakfast, lunch and dinner.
Read and practisePlaces in town and where to go
A library, a park or a bank: name familiar town places and say where you go in simple English sentences.
Read and practiseHobbies and free-time habits
Chess, painting or swimming: name leisure activities and explain how often you do them in everyday English.
Read and practiseTake a bus in English
Find out about a bus destination, tickets, departure time and the right stop using short English questions.
Read and practiseArrange or change a meeting in English
Ask about availability, suggest another day or time and confirm a meeting using clear, polite English.
Read and practiseBook an appointment in English
Ask to make an appointment, check an available day, give your name and confirm the time and address.
Read and practiseOrdering a restaurant meal
Ask about a dish, order food and drinks politely, and request the bill at the end of a meal.
Read and practiseTalking about work in English
Ask about someone’s work and describe a role, workplace or task in simple English sentences.
Read and practiseMaking a phone call in English
Introduce yourself on the phone, ask for someone and leave a clear message with a request to call back.
Read and practiseWriting short messages in English
Write a clear short message to suggest a meeting, report a change and ask someone to confirm the details.
Read and practiseChecking in at a hotel
Check in at a hotel, give the name on a reservation and ask practical questions about your stay in English.
Read and practiseTalking about last weekend
Ask about a past weekend and describe completed activities using past simple forms, time words and a short opinion.
Read and practiseFood allergies at a restaurant
Explain a food allergy to a server, ask about ingredients and request a check with the kitchen.
Read and practiseFinding groceries and asking for quantities
At the grocery shop, find an aisle, request a quantity of fresh produce and ask how much an item costs.
Read and practiseReturning a purchase
Explain a problem with something you bought, show the receipt and ask for an exchange or a refund.
Read and practiseBuying medicine at a pharmacy
A sore throat or a cough can bring you to a pharmacy; explain the symptom and ask how to use a product.
Read and practiseDescribing symptoms to a doctor
A sore throat, a cough or a pain in your knee: explain what you feel and when it started at a medical appointment.
Read and practiseVisiting the dentist in English
A painful tooth, a dental examination and questions after treatment: describe your symptoms and follow simple instructions.
Read and practiseBuying a train ticket in English
At the station, ask for a destination, choose a single or return ticket and say which class you want.
Read and practiseTaking a taxi in English
Give a taxi driver your destination, ask about the fare and check the route with practical English phrases.
Read and practiseAirport security in English
Understand common security instructions and ask where to place or collect your belongings at the airport.
Read and practiseReporting missing luggage in English
Describe a missing bag, give its tag and flight details, and ask how to follow up in English.
Read and practiseChecking in for a flight in English
Give flight and booking details at check-in, ask about baggage and find out the boarding gate and time.
Read and practiseAsking for wireless internet access
Ask for a guest network and its password, then explain a simple problem connecting your device.
Read and practiseReceiving a delivery in English
A parcel arrives at your door: identify who it is for, ask the courier to leave it somewhere, and sign for it.
Read and practiseSending a parcel at the post office in English
At the post office, ask about postage, delivery times and tracking while sending a parcel to someone.
Read and practiseOpening a bank account in English
At the bank, ask about required documents, account fees and debit cards, and explain which account you would like.
Read and practiseUsing a cash machine
Read common cash machine instructions, choose a withdrawal amount and ask for help if a transaction goes wrong.
Read and practiseAsking about a room to rent
Ask whether a room is available, how much rent costs, when you can move in and which bills are included.
Read and practiseReporting a broken appliance
Tell a landlord which appliance has stopped working, describe the problem and ask when it can be repaired.
Read and practiseInviting someone to an event
Invite a person to an event, give the place and time, and ask them to let you know whether they can come.
Read and practiseResponding to an invitation
A warm yes or a polite no with a short reason helps you reply to an invitation and keep the conversation friendly.
Read and practiseTalking about upcoming plans
Ask what someone intends to do and describe your own upcoming activities using a simple future plan.
Read and practiseDescribing someone in a group
Notice hair, clothes and position to describe a person and identify them clearly in a group.
Read and practiseAsking prices and checking a total
A price for one item, several items or a whole purchase can be checked with these practical questions.
Read and practiseComplaining about a meal politely
A cold dish or a mistaken order can be addressed clearly: explain the problem and ask the restaurant for a reasonable solution.
Read and practiseReserving a restaurant table
Arrange a restaurant booking with the number of guests, a preferred time and any seating requirements.
Read and practiseExplaining dietary needs at a restaurant
Dietary restrictions and preferences affect what you can eat: explain your needs and ask staff which dishes are suitable.
Read and practiseAsk about a delayed delivery
A parcel is overdue and its tracking has stalled: give the order reference and ask the seller when it is expected to arrive.
Read and practiseQuestioning an incorrect bill in English
An unexpected charge on a bill can be queried politely: identify the item and ask staff to check the total.
Read and practiseRequesting an online refund in English
A damaged online order calls for a clear written request: describe the issue, provide evidence and ask for your money back.
Read and practiseChanging a travel booking in English
A new travel date may mean different fares: ask about available services, fees and the final price before confirming.
Read and practiseExplaining a missed connection in English
A late first journey can make a connection impossible: explain what happened and ask staff about the next service.
Read and practiseAsking about access needs in English
A step-free entrance, captions or large print can make a visit possible: ask a venue about the specific access you need.
Read and practiseTalking to a vet in English
A pet may stop eating or begin limping: describe symptoms and ask the vet when and how to provide care at home.
Read and practiseClarifying prescription directions
A new prescription can raise questions about timing, food and missed doses. Ask a pharmacist or prescriber to explain the directions clearly.
Read and practiseExplaining where an accident happened
At a crossing or near a station, an accident can unfold quickly. Describe its location and put the events you saw in order.
Read and practiseReporting a lost belonging
A missing bag or umbrella is easier to identify when you describe its appearance and explain where you last saw it.
Read and practiseAsking someone for a recommendation
A quiet café or a beginner course can be hard to find. Ask for a suggestion and explain the qualities that matter to you.
Read and practiseResponding with sympathy
Bad news can leave someone needing space or support. Respond with care, listen, and offer help without pressing for details.
Read and practiseCongratulating someone on good news
A new job, an award or a happy event calls for a warm response. Congratulate someone and recognise what makes the moment special.
Read and practiseApologising and making amends
A misplaced file or a missed meeting calls for an honest apology. Acknowledge your mistake and offer a practical way to put it right.
Read and practiseSetting a personal boundary
A request for your time or private information can need a clear limit. State your boundary politely and keep it when someone presses.
Read and practiseOpening a small-talk conversation
A shared event or a pleasant observation can open a conversation. Ask a suitable question, listen, and follow up on the answer.
Read and practiseClosing a conversation politely
A friendly closing helps a conversation end smoothly. Signal that you need to leave, acknowledge the exchange and say goodbye.
Read and practiseDisagreeing while acknowledging a point
A different view can be expressed politely by recognising the other person’s point before giving your own reason or preference.
Read and practiseGiving an opinion with a reason
A clear personal view becomes more useful when you add a simple reason. Practise expressing preferences and explaining the choice.
Read and practiseDiscussing stories without revealing the ending
A story’s setting, characters and mood can help you describe a book or film and share your reaction while keeping its ending a surprise.
Read and practiseAsking about experiences and adding details
An experience question can open a conversation; a particular occasion then gives you a chance to add when, where and what happened.
Read and practisePlanning a group outing in English
A museum visit, a picnic or another shared activity: discuss the budget, compare options and agree on a plan together.
Read and practiseExplaining a delay and arrival time
A late tram or a closed road can disrupt plans: explain the cause and give someone a useful updated arrival estimate.
Read and practiseContacting a service provider in English
An internet outage or a heating problem calls for clear details and a polite request when you contact your service provider.
Read and practiseAsking about rental terms in English
Before signing a lease, ask about the deposit, notice period, bills and repairs so you understand your responsibilities.
Read and practiseNegotiating a refund in English
A voucher may not solve the problem: explain its limits and propose a different refund or remedy with tact.
Read and practiseChallenging an unfamiliar bank transaction
An unexpected charge on a statement calls for clear details, a dispute and questions about the bank’s next steps.
Read and practiseResolving a dispute with a neighbour
A shared hallway can become a source of friction: raise a recurring problem tactfully and suggest a workable compromise.
Read and practiseComplaining about persistent noise
Late music or repeated drilling can disturb a home: describe the pattern and request a specific change without escalating.
Read and practiseWriting a billing dispute in English
A recurring charge appears on your bill after cancellation: explain the discrepancy and request a correction in a clear written message.
Read and practiseAsking about an unclear contract term
An unclear fee, deadline or cancellation clause can affect an agreement. Ask precise questions before you sign.
Read and practiseMaking an insurance claim in English
A stolen bicycle or a damaged home: explain what happened, provide evidence and ask an insurer about the next steps.
Read and practiseReporting suspected fraud in English
A suspicious message or unfamiliar payment calls for a clear account of what happened and questions about protecting your account.
Read and practiseNegotiating rent in English
A rent proposal can start with local prices or needed repairs, then move toward a workable response to a counteroffer.
Read and practiseRequesting disability accommodations
A service is inaccessible: explain the barrier, ask for a practical adjustment and discuss what would help.
Read and practiseResolving a travel disruption
A cancelled connection or delayed journey can change your plans; explain the impact and negotiate a workable alternative.
Read and practiseAppealing a service decision in English
A cancelled booking or disputed charge calls for a clear explanation, supporting evidence and a polite request to reconsider.
Read and practiseResolving a misunderstanding in English
A missed assumption or an unclear message can cause friction; check what each person meant and agree on the next step.
Read and practiseGiving constructive feedback in English
A late report or an interrupted conversation can be addressed respectfully by naming the effect and suggesting a practical change.
Read and practiseSeparating knowledge from assumptions
A closed shop is a fact; tomorrow’s delivery may be a guess. Mark uncertainty clearly and check what you do not know.
Read and practiseDiscussing sensitive topics in English
A difficult question about family, money or change calls for tact and space for the other person to choose whether to respond.
Read and practiseOffering realistic reassurance
An uncertain result can be unsettling. Acknowledge the concern, suggest a concrete next step and offer support without making promises.
Read and practiseNegotiating a fair share of tasks
An uneven workload can cause tension at home or work. Discuss the division of tasks, suggest a fair change and agree when to revisit it.
Read and practiseWriting a structured complaint
A damaged purchase deserves a clear response: set out the facts, explain the impact and request a specific remedy in a formal letter.
Read and practiseClarifying conflicting instructions in writing
Two documents give different deadlines. Identify both sources and ask a focused question so the recipient can resolve the conflict.
Read and practise