Discussing sensitive topics in English
A difficult question about family, money or change calls for tact and space for the other person to choose whether to respond.
Read and practiseAdventure journal
Everyday English
Prepare for introductions, cafés, shops, travel and other daily conversations with useful phrases and practice.
Adventure journal
Everyday English
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Offering realistic reassurance
An uncertain result can be unsettling. Acknowledge the concern, suggest a concrete next step and offer support without making promises.
Read and practiseNegotiating a fair share of tasks
An uneven workload can cause tension at home or work. Discuss the division of tasks, suggest a fair change and agree when to revisit it.
Read and practiseWriting a structured complaint
A damaged purchase deserves a clear response: set out the facts, explain the impact and request a specific remedy in a formal letter.
Read and practiseClarifying conflicting instructions in writing
Two documents give different deadlines. Identify both sources and ask a focused question so the recipient can resolve the conflict.
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