After a cancellation, specific questions help you find a workable onward journey.

The idea

State that the train was cancelled and ask about another connection, its departure and any platform or ticket change.

Examples

  • Mi tren se ha cancelado.My train has been cancelled.
  • ¿Cuál es la siguiente conexión?What is the next connection?
  • ¿Debo cambiar de andén?Do I need to change platforms?
  • ¿Necesito otro billete?Do I need another ticket?
  • ¿A qué hora sale?What time does it leave?
  • ¿Dónde puedo consultar cambios?Where can I check for changes?

Read-aloud uses a synthetic Spanish voice available on your device. Voice quality and availability vary; it does not assess your pronunciation.

Watch out

Do not assume an existing ticket is valid on another service; ask staff what applies to your journey.

Try it yourself

  1. Say the train was cancelled, not delayed. Mi tren se ha ___. (cancelado / retrasado)

    Show answer or example answer

    cancelado

    Cancelado states that the train was cancelled.

  2. Ask about the next connection. ¿Cuál es la siguiente ___? (conexión / dirección)

    Show answer or example answer

    conexión

    Conexión asks about the next onward connection.

  3. Ask whether a platform change is needed. ¿Debo cambiar de ___? (andén / billete)

    Show answer or example answer

    andén

    Andén asks whether a platform change is needed.

Use it today

Tell a station employee that your train was cancelled and ask about the next connection and platform.