112 is the emergency number in Türkiye. This lesson practises a few opening exchanges, not a complete call. The dialogue and the street address are invented for language practice.

The idea

Keep the event and the location in separate, short statements. Ne oldu? asks what happened; Bir kaza oldu reports an accident. Nerede? asks where; Ankara'dayım names your city, and Açık adresiniz nedir? asks for the full address. Lütfen yavaş konuşun asks the other person to slow down.

Read the text

Görevli: 112 Acil Çağrı Merkezi.

Arayan: Sokakta bir kaza oldu.

Görevli: Açık adresiniz nedir?

Arayan: Ankara, Çankaya, Örnek Mahallesi, Çınar Sokak, numara on iki.

Görevli: Kaç kişi yaralı?

Arayan: Bir kişi yaralı.

Examples

  • Lütfen yavaş konuşun.Please speak slowly.
  • Sokakta bir kaza oldu.There was an accident in the street.
  • Şu anda Ankara'dayım.I am in Ankara right now.
  • Açık adresiniz nedir?What is your full address?
  • Adres: Ankara, Çankaya, Örnek Mahallesi, Çınar Sokak, numara on iki.Address: Ankara, Çankaya, Örnek neighbourhood, Çınar Street, number twelve.
  • Bir kişi yaralı.One person is injured.
  • Yardım edin, lütfen.Please help.
  • Tekrar eder misiniz?Could you repeat that?
  • İmdat!Help!

Read-aloud uses a synthetic Turkish voice available on your device. Voice quality and availability vary; it does not assess your pronunciation.

Watch out

Burada means “here”, but does not name a location for the listener. İmdat! and Yardım edin! call for help; neither supplies an address. In the role-play, follow the location question with the invented address, not just burada.

Try it yourself

  1. Complete the report of a finished event: An accident happened. Bir kaza ___. (oldu / oluyor)

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    oldu

    oldu: the accident has already happened. This past form reports the event; oluyor would present it as happening now.

  2. The reply gives a city and street. Complete the question asking for the full address. Açık ___ nedir? (adresiniz / adınız)

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    adresiniz

    adresiniz: the reply gives a city, district and street, so the question asks for an address. Adınız would ask the caller’s name.

  3. Complete: One person is injured. Bir ___ yaralı. (kişi / kişiler)

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    kişi

    kişi: bir already specifies one person. The plural kişiler would not fit that number.

  4. The operator speaks too fast. Complete the request: Please speak slowly. Lütfen ___ konuşun. (yavaş / hızlı)

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    yavaş

    yavaş: the caller finds the speech too fast. This asks for a slower pace; hızlı would request the opposite.

Use it today

Work in pairs without placing a call. Use the invented address below: report an accident, ask for the address and say how many people are injured. Then swap roles and ask the speaker to slow down.