A delivery was attempted while you were out. Explain what happened and ask the carrier to try again.

The idea

不在で受け取れませんでした explains that you could not receive the parcel because you were away. 再配達をお願いできますか is a polite request for another delivery.

Examples

  • 荷物にもつがまだ届とどいていません。My parcel has not arrived yet.
  • 昨日きのうは不在ふざいで、受うけ取とれませんでした。I was out yesterday and could not receive it.
  • ポストに不在票ふざいひょうが入はいっていました。There was a missed-delivery notice in my mailbox.
  • 追跡番号ついせきばんごうは１２３４です。The tracking number is 1234.
  • 再配達さいはいたつをお願ねがいできますか。Could you arrange redelivery?
  • 明日あしたの午後ごごに配達はいたつしていただけますか。Could you deliver it tomorrow afternoon?

Read-aloud uses a synthetic Japanese voice available on your device. Voice quality and availability vary; it does not assess your pronunciation.

Watch out

届いていません means it has not arrived; it does not by itself establish why. Check the notice or tracking information before stating a cause.

Try it yourself

  1. 昨日きのうは＿＿で、受うけ取とれませんでした。（不在ふざい／配達はいたつ）

    Show answer or example answer

    不在

    不在 means being away, so 不在で gives the reason you could not receive it.

  2. ＿＿をお願ねがいできますか。（再配達さいはいたつ／不在ふざい）

    Show answer or example answer

    再配達

    再配達 means redelivery; お願いできますか makes the request polite.

  3. 荷物にもつがまだ＿＿。（届とどいていません／届とどきました）

    Show answer or example answer

    届いていません

    届いていません states that the parcel has not arrived yet.

Use it today

Read the exchange aloud, then replace the date and time with a suitable delivery window.