e-Devlet Kapısı brings public services together online. You will recognise login and search vocabulary and explain what an application message says. The situations and messages below are invented language exercises, not a walkthrough of a particular service.

The idea

Read a menu label by its function: hizmet is the service, kurum the institution providing it, sorgulama a lookup, and başvuru an application or request. A lookup retrieves information; the word alone does not mean a new application. Giriş yap is an instruction to sign in. Here şifre means password; Şifremi unuttum means “I forgot my password”.

Patterns to compare
Portal termMeaning here
giriş yapsign in
şifrepassword
hizmetservice
kuruminstitution
sorgulamainformation lookup
başvuruapplication; request
belgedocument
işlemoperation; transaction
iptalcancellation; cancel
doğrulamaverification

Examples

  • Şifremi dikkatlice yazıyorum.I am typing my password carefully.
  • Bu hizmeti nerede bulabilirim?Where can I find this service?
  • Başvurumun durumunu şimdi kontrol ediyorum.I am checking the status of my application now.
  • Kurumun adını arama kutusuna yazıyorum.I am typing the institution’s name into the search box.
  • Bu belgeyi bilgisayarıma indirmek istiyorum.I want to download this document to my computer.
  • Sadece sorgulama yapıyorum; yeni bir başvuru yapmıyorum.I am only looking up information; I am not making a new application.
  • Ekranda “Başvurunuz alındı” yazıyor.The screen says “Your application has been received”.
  • Önce giriş yapıyorum, sonra hizmeti arıyorum.First I sign in, then I search for the service.

Read-aloud uses a synthetic Turkish voice available on your device. Voice quality and availability vary; it does not assess your pronunciation.

Watch out

Başvurunuz alındı says your application was received, whereas Başvurunuz onaylandı says it was approved. Do not translate both as “done”: receiving a request and approving it are different events. These are sample messages for practising that distinction.

Try it yourself

  1. Which button gives access to your account? Choose Giriş Yap or İptal.

    Show answer or example answer

    Giriş Yap

    Giriş Yap: the aim is to access the account. İptal would cancel the current step, so it does not fit this aim.

  2. Checking existing information without sending a new request: sorgulama or başvuru?

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    sorgulama

    sorgulama: the exercise asks for existing information without sending a new request. Başvuru would name the request itself.

  3. This exercise says Başvurunuz alındı. Has the application definitely been approved? Answer evet or hayır.

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    hayır

    hayır: alındı confirms receipt only. The invented message contains no statement that the request was approved.

  4. What has been forgotten in Şifremi unuttum? Choose şifre or belge.

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    şifre

    şifre: şifremi identifies the speaker’s password as the thing forgotten. Belge would mean a document, which the sentence does not mention.

Use it today

On paper, sketch a fictional portal with a login button and two service labels. Explain which label means a lookup and which means an application. Add a received message and say what it does and does not tell you.