Use these original role-play lines at a postal or courier counter. You will state what you want to do, identify the sender and recipient, and read a delivery message. PTT tracking uses the shipment’s barcode number, barkod numarası.

The idea

Göndermek means to send. With teslim etmek, the subject hands something over; with teslim almak, the subject receives it. Compare görevliye teslim ettim (I handed it to the staff member) and şubeden teslim almak (to collect from the branch). In Gönderi alıcıya teslim edildi, the shipment is the subject of a passive verb: the sentence reports delivery to the recipient without naming who delivered it.

Read the text

Müşteri: Bu paketi bugün göndermek istiyorum. Görevli: Alıcının adresi nerede? Müşteri: Adres paketin üstünde. Takip numarasını bana verir misiniz?

Müşteri: Kargomu şubeden teslim almak istiyorum. Görevli: Takip numaranız var mı? Müşteri: Evet, numara burada.

Examples

  • Bu paketi bugün göndermek istiyorum.I would like to send this parcel today.
  • Kargomu şubeden teslim almak istiyorum.I would like to collect my parcel from the branch.
  • Takip numarasını bana verir misiniz?Could you give me the tracking number?
  • Gönderici adresini buraya yazabilirsiniz.You can write the sender’s address here.
  • Alıcının telefon numarası burada.The recipient’s phone number is here.
  • Paketi görevliye teslim ettim.I handed the parcel over to the staff member.
  • Gönderi alıcıya teslim edildi.The shipment was delivered to the recipient.
  • Kargom henüz teslim edilmedi.My parcel has not been delivered yet.

Read-aloud uses a synthetic Turkish voice available on your device. Voice quality and availability vary; it does not assess your pronunciation.

Watch out

Do not stop reading at teslim. The negative teslim edilmedi says it was not delivered; henüz adds “yet”. This wording alone gives neither a reason nor a new delivery date. Also keep gönderici (sender) separate from alıcı (recipient) when asking about an address.

Try it yourself

  1. Complete the sentence: I handed this parcel to the staff member to send it. Choose ettim or aldım.

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    ettim

    ettim: the parcel moves from the speaker to the staff member, so the full phrase is teslim ettim. Teslim aldım would put the speaker on the receiving side.

  2. My parcel is at the branch. I want to collect it. Complete teslim ___ istiyorum with almak or etmek.

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    almak

    almak: the parcel is already at the branch and the speaker wants to receive it. The infinitive fits before istiyorum; etmek would mean handing it over.

  3. The message says Gönderi alıcıya teslim edilmedi. Has delivery been completed? Answer Evet or Hayır.

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    Hayır

    Hayır: the message contains edilmedi, not edildi. Its negative ending rules out completed delivery to the recipient in this message.

  4. Which number would you ask for to check the shipment’s status: takip numarası or telefon numarası?

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    takip numarası

    takip numarası: the question concerns the shipment’s progress. A telefon numarası identifies a telephone contact, not the shipment to look up.

Use it today

In pairs, act out two visits: send a parcel, then collect a different one. Ask for a tracking number. Finish by reading either teslim edildi or teslim edilmedi aloud and have your partner explain whether delivery is complete.