Müşteri means a customer and does not specify gender. In a shop or service business, you need to distinguish the person you contact from someone’s customer. This lesson builds that distinction through cases and possession.
The idea
The final i belongs to müşteri itself. Keep it when adding endings: müşteriyi is a specific direct object, müşteriye a recipient, and müşterinin marks the customer as an owner. The possessive forms include müşterim, müşterin, müşterisi and müşterimiz. The last vowel is i, so this word takes front-vowel endings; its initial ü does not decide them. No consonant softening is needed.
| Use | Form |
|---|---|
| Bare form: customer | müşteri |
| Plural: customers | müşteriler |
| Specific direct object | müşteriyi |
| To the customer | müşteriye |
| At / with the customer | müşteride |
| From the customer | müşteriden |
| Of the customer | müşterinin |
| My customer | müşterim |
| Your customer (singular) | müşterin |
| His / her customer | müşterisi |
| Our customer | müşterimiz |
| Your customer (plural / polite) | müşteriniz |
| To his / her customer | müşterisine |
| To our customers | müşterilerimize |
Examples
- Müşteriye bugün bilgi veriyoruz.We are giving the customer information today.
- Bu müşteriyi hemen arayalım.Let’s call this customer right away.
- Müşterilerimiz kapıda sıra bekliyor.Our customers are waiting in line at the door.
- Müşterinin çantası kasanın yanında.The customer’s bag is next to the till.
- Fiş hâlâ müşteride.The customer still has the receipt.
- Müşteriden adres istiyoruz.We are asking the customer for an address.
- Mağazanın müşterisine bir hediye veriyoruz.We are giving a gift to the shop’s customer.
- Müşterim randevu saatini değiştirdi.My customer changed the appointment time.
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Watch out
Do not use müşterisi just because English says “the customer”: it means “his/her/its customer”. Compare Bu müşteriyi arıyoruz (We are calling this customer) with Onun müşterisi bekliyor (His or her customer is waiting). Add a case ending after possession when needed: müşterisine means “to his or her customer”.
Try it yourself
Complete with the form of müşteri: We will call this customer tomorrow. Write only the missing word.
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müşteriyi
müşteriyi: bu points to a particular customer, and aramak takes a direct object. The final i is already part of the noun; -yi adds the accusative without deleting it.
Complete with the form of müşteri: The customer’s bag is here. Write only the missing word.
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müşterinin
müşterinin: the customer owns the bag. The genitive -nin links this owner to çantası, whose possessive ending marks the thing owned.
Complete with the form of müşteri: His or her customer is waiting outside. Write only the missing word.
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müşterisi
müşterisi: onun supplies the possessor, so the noun needs third-person possession. The customer is the subject of bekliyor, not its direct object; an accusative ending would give the wrong role.
Complete with one word: We are sending an email to our customers. Keep both “our” and the plural.
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müşterilerimize
müşterilerimize: the email goes to more than one customer belonging to our business. -ler keeps the plural, -imiz keeps “our”, and the final -e marks the recipients.
Practice round
Answer questions, then rebuild Turkish sentences and words where available. We keep your score.
Complete with the form of müşteri: We will call this customer tomorrow. Write only the missing word.
Complete with the form of müşteri: The customer’s bag is here. Write only the missing word.
Complete with the form of müşteri: His or her customer is waiting outside. Write only the missing word.
Complete with one word: We are sending an email to our customers. Keep both “our” and the plural.
Tap the words in the right order.
Tap the words in the right order.
Tap the words in the right order.
Keep your progress
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Imagine you work in a repair shop. Write one sentence about calling a particular customer, one about a customer’s bag, and one about sending information to your customers. Underline the endings and identify what each adds.